Vendor Portal
Complete guide for flower shop owners and freelance florists — self sign-up, billing, bouquets, vases, vase ordering, orders, payments and settings.
Authentication
Login Page
The Vendor Portal login screen. Enter your vendor account username and password then click Sign In. New vendors can self-register via the Create a vendor account link below the form.
Forgot Password
Password reset page. Enter your registered username or email and a reset link will be sent to your inbox.
Dashboard
Dashboard Overview
After signing in you land on the dashboard, which greets you by business name and summarises active vases, available bouquets and pending orders, with quick-action shortcuts.
Bouquet Management
My Bouquets
Lists all your bouquets with their photo, name, price and availability status.
Set / Change Price
Use the price modal to set or update a bouquet price. The new price is pushed to the smart-vase display.
Smart Vase Management
My Vases
Shows the smart vases assigned to you, their connection status and the bouquet currently on display. Use Order New Vases to request more hardware (see Vase Ordering).
Vase Details
Detailed view of a single vase: sensor readings, current bouquet and the photo-upload control.
Order Management
My Orders
Customer orders for your bouquets, filterable by status.
Order Details
Full order detail with line items, customer info and status transitions.
Payments
My Payments
Your payment activity and any items needing attention (refunds, disputes).
Feedback
Customer Feedback
Ratings and reviews customers left on your bouquets.
Analytics
Analytics Dashboard
Sales and performance charts for your shop.
Settings
Profile Settings
Edit your business profile and contact details.
Opening Hours
Configure the opening hours shown to customers.
Account Registration (Self Sign-Up) NEW
Step 1 — Business Details
Open the wizard from the Create a vendor account link on the login page. Step 1 collects your vendor type (Traditional Shop or Freelance Florist), business name, contact details and operating address. Freelance florists can supply an optional online storefront URL instead of a physical shop address. A 14-day free trial starts on completion — no charge until it ends.
Step 2 — Billing Address
Enter the billing address used for invoicing and to create your Stripe customer record (street, city, postal code, country).
Step 3 — Payment Method
Capture a card via the Stripe Payment Element. When card capture is not configured in the current environment the wizard shows an informational notice and lets you skip — you can add a payment method later from the Billing page. Your card is never charged during the trial.
Step 4 — Confirm & Accept Terms
Choose your login username and password, accept the Terms & Conditions and Privacy Policy, then click Create account & start trial. This creates your vendor record, login, Stripe customer and trial subscription atomically.
Registration Complete
On success you are signed in automatically and taken to your dashboard. Self-registered vendors are Pending approval until a platform administrator approves the account; you can configure your shop in the meantime.
Billing & Subscription NEW
Subscription Overview
The Billing page (in the main navigation) shows your platform plan, status badge, trial countdown, next billing date and the saved payment method on file (e.g. "Visa •••• 4242"). From here you can update your payment method or cancel the subscription. Cancelling keeps access until the end of the current period.
Update Payment Method & Billing Address
The Update payment method button opens this page. Any card already on file is shown at the top ("Visa •••• 4242 — Saved & set as your default payment method"); the card-entry fields stay hidden behind a Replace card button so it is clear they are only needed to change cards. New vendors with no card see the entry form directly under an "Add a payment card" heading. Card data is entered into Stripe's secure Payment Element (it never touches our servers) and saved against your Stripe customer via a SetupIntent. The billing address form can be edited independently and is saved to your vendor profile for invoicing.
Vase Ordering NEW
Order Smart Vases
From My Vases → Order New Vases, choose a quantity (1–10), provide a shipping address (pre-fillable from your details) and optional delivery notes, then click Place Order. Hardware cost is handled by the platform — no payment is taken here.
My Vase Orders
Track every vase order you have placed, with a status badge (Requested → Confirmed → Shipped → Delivered) and the courier tracking number once the platform ships your devices.
